At Capasal Shampoo®, we take your privacy seriously. This privacy policy outlines how we collect, use, share, and protect personal information you provide on our website and when purchasing our products.
Collection of Personal Information
We collect personal information when you:
- Purchase products on our website
- Sign up for our newsletter
- Contact us with inquiries
- Interact with us on social media
The types of personal information we may collect include:
- Name
- Email address
- Phone number
- Address
- Payment information
- Photos or videos you share with us
- Information you provide in communications with us
We collect information directly from you when you provide it voluntarily. We also may collect some technical information automatically through cookies and similar technologies when you use our website.
Use of Personal Information
We use the personal information collected for business purposes including:
- Processing orders and managing your account
- Responding to your inquiries
- Sending informational emails, like order confirmations and tracking info
- Sending promotional emails, newsletters, and offers if you opt-in
- Developing new products and services
- Improving our website
- Analyzing trends and site usage
- Detecting and preventing fraud
If you share testimonials, photos, videos, or other personal information with us, we may post that on our website or use it in promotional materials with your permission.
Sharing of Personal Information
We do not sell or rent personal information collected on this site. We only share it in the following circumstances:
- With third party service providers we use to operate our business, like payment processors, shipping companies, and our website hosting service. We only share information required for them to perform services, and prohibit using data for their own purposes. These partners must agree to keep your personal information secure.
- To comply with legal obligations, lawful requests, and legal orders.
- To protect and defend our legal rights and property.
- To investigate suspected unethical conduct, fraud, and security issues.
- To prevent harm and loss of life or serious injury.
- If we are acquired by or merged with another company, we may transfer information to them.
Security of Personal Information
We use reasonable security measures to protect personal information against unauthorized access and disclosure. This includes technical, administrative, and physical safeguards.
However, no website or transmission of data over the internet can be guaranteed to be 100% secure. We cannot guarantee the absolute security of any information you provide to us.
Your Rights over Personal Information
You have rights over how your personal information is handled:
Access – You can request access to the personal information we hold about you.
Correction – You can ask us to correct inaccurate or incomplete personal information.
Deletion – You can request we delete personal information, with some exceptions defined by law.
Restriction – You can ask us to restrict the processing of your personal information in some circumstances.
Objection – You can object to the processing of your personal information under certain rules.
Portability – You can request a copy of your personal information for your own use.
Complaint – You can file a complaint regarding our handling of your personal information with us and/or a regulatory authority.
Opt-Out – You can unsubscribe from marketing communications you have opted-in to and that we have sent to you.
To make a request regarding your personal information, please contact us using the information below.
Retention of Personal Information
We retain personal information as necessary for the duration required to fulfill business purposes or to comply with legal and regulatory requirements. For example:
- Account information is retained until you close your account.
- Order history is retained for analysis and record keeping.
- Marketing data is retained until you unsubscribe.
- Regulatory requirements may mandate retaining some data for specified periods.
When personal information is no longer needed, we securely delete and destroy it.
Cookies and Tracking Technologies
We and our third party vendors use cookies, pixels, web beacons, and similar technologies to operate our site and provide services. These technologies allow us to collect technical information like:
- Browser type and device information
- IP address
- Page interactions
- Advertisements viewed
We use this information to:
- Ensure our site functions properly
- Complete transactions
- Identify user site preferences
- Analyze site traffic and trends
- Improve our website
Third party advertising partners may use these tracking technologies to provide you with Capasal Shampoo® ads on other sites based on your browsing behavior across websites.
You can control the use of cookies within your internet browsers. Disable cookies or set your browser to alert you when cookies are being used. However some site features may not work properly without cookies.
Links to Other Websites
Our website may contain links to other sites we do not operate or control. This privacy policy only applies to information collected on our website. Other sites may have their own privacy policies. We encourage you to read the privacy policies of any linked sites you visit.
Changes to this Privacy Policy
We may update this privacy policy from time to time as we add new features, products or services, or as laws change. If we make significant changes, we will provide notice before changes take effect through our website. The most current version will always be posted on our site.
By using our website and providing us with personal information, you agree to our collection, use, and disclosure under the terms of the privacy policy in effect at that time.
Contact Us
If you have any questions about this privacy policy or use of your personal information, please email us at [email protected] or write to:
Capasal Shampoo Ltd.
123 Scalp Care Lane
London, UK
EC4M 7RF
Conclusion
Maintaining your privacy is extremely important to us. We hope this transparency provides you confidence in using our products and services. Please contact us if you have any other questions or concerns about this privacy policy.